Billing
YouCupon’s business model is straightforward—we make money only when you do. We offer transparent and affordable pricing based on the extra revenue generated for your shop.
Default Plan: “Small Shop”
- 30-Day Free Trial: Start with a risk-free trial to evaluate the platform.
- Post-Trial Pricing: After the trial, YouCupon charges only 1% of the extra revenue generated on your shop.
Flexible Plans
You can choose from a variety of plans with different usage limits to best suit your shop's needs.
For more details, visit our pricing page.
How Is the Service Fee Calculated?
Let’s take the “Small Shop” plan as an example:
- If a product priced at $10 is purchased using a $2 discount coupon, the 1% fee will apply to the $8 net sale (the amount after the discount).
- This results in a charge of $0.08.
Usage Limits
Each subscription plan comes with its own usage limits. If you exceed your plan’s limit, YouCupon services will be temporarily suspended to prevent additional charges.
For assistance, check out our troubleshooting guide.
How Frequently Are Charges Applied?
YouCupon charges on a 30-day billing cycle.
The charges are calculated based on the extra revenue generated through YouCupon services. These charges are updated in real time and displayed under the “Billing” tab:
Key Metrics to Watch
- Until Now: The total fee accumulated for the current cycle up to today. This value updates as revenue grows.
- Estimated Usage: The projected total fee for the current cycle if the service fee continues to grow at the current rate.
How to Cancel Your Subscription
If you decide to stop using YouCupon, you can unsubscribe at any time after clearing any outstanding payments. To unsubscribe:
- Go to the Settings section of your dashboard.
- Scroll to the bottom, click on the Unsubscribe button and then follow Shopify’s unsubscription process.
What Happens After Unsubscription?
- You will no longer have access to your dashboard.
- Your coupons will no longer be distributed.
- The “Draw a Coupon” buttons will no longer appear in your shop.
- Customers will not be able to redeem previously distributed coupons.
Troubleshooting
If you encounter any issues, follow the instructions provided in the error message to resolve them. Additionally, you can contact our AI support for assistance or email us directly at support@youcupon.com.
Below are some common errors and their resolutions:
Payment Error
If you see an error message like the one below, indicating a payment issue, there is likely a problem with your payment method.
When this occurs, all YouCupon services will be temporarily suspended.
To resolve the issue, follow the instructions in the error message to update your payment details.
Usage Limit Reached
If you see an error message stating “usage limit reached,” it means you have exceeded the usage limit of your current plan.
In this case, coupon distribution will be paused until the issue is resolved.
To address this, you can either upgrade your subscription plan or purchase additional usage via your account settings.
If you need further help or have additional questions, don't hesitate to contact our support team at support@youcupon.com.